Vortexa Privacy Policy

  1. Introduction

    Thank you for choosing the Vortexa Add-in. This Privacy Policy contains a policy statement regarding the collection, use and processing of personal data, with whom we may share such data and your rights in relation to personal data. This Policy applies to information we collect when you use our excel add-in.

    We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the date at the top of this Policy. We encourage you to review the Policy whenever you access the Services to make sure that you understand our information collection, use and disclosure practices. If we make material changes to this policy, we will provide you with additional notice of such changes and request your affirmative consent before using or sharing previously collected information in a materially different way.

  2. Personal data we collect

    We may process the following personal data in connection with the Service:

    Registration data

    When you log in the Service, we will ask you for personal data such as your user name, password. Please note that we are unable to provide the Service unless you provide the above stated personal data.

    Usage information

    When you use or interact with the Service, we will use a variety of technologies that collect information about how the Service is accessed. This personal data includes (i) information about your interactions with the Service; (ii) content that you post to the Service; and (iii) technical data, which may include URL information, cookie data, your IP address and the types and identity of devices and network you are using to access or connect to the Service. Vortexa may collect automated error reports in the case of software malfunction; such error reports may contain some or all of the information in your documents and may be reviewed to help resolve problems with the Vortexa software or service.

  3. How we use the personal data we collect

    We will process the personal data set out above for the following purposes:

    • to administrate your account, to enable and provide the Service including, as applicable, integration with third party services, and to provide, personalize and improve your experience with the Service and any.This processing is necessary for the fulfilment of the contract we have with you
    • to ensure technical functionality of the Service, develop new products and services, and analyze your use of the Service. This processing is based on our legitimate interest to ensure that our Service is of continuously high quality and to better understand how our Service is used to improve it even further.
    • to communicate with you for Service-related or research purposes including via emails, notifications, text messages, or other messages. This processing is lawful on grounds of our legitimate interest to interact with you, to inform you about Service-related changes or to invite you to participate in researches about the Service
    • to communicate with you, either directly or through one of our partners, for marketing purposes via emails, notifications, or other messages, consistent with any permissions you may have communicated to us. This processing is based on our legitimate interest to send you promotional material. You have the absolute right to opt-out of the use of your personal data for this purpose.
    • to enable and promote the Service and other services or products, either within or outside the Service;
    • to enforce this Privacy Policy, the Terms of Use, and any other terms that you have agreed to, including to protect the rights, property, or safety of Vortexa, its users, or any other person, or the copyright-protected content of the Service. This processing based on our legitimate interest to ensure that the terms under which you make use of our Service are enforced. as otherwise stated in this Privacy Policy.

  4. How we share personal data

    We share your personal data with third parties for these limited purposes:

    When we have your consent.

    With third party vendors, consultants and other service providers who are working on our behalf, who are hosting our data, and need access to your information to carry out their work for us. These entities have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us, and, unless we notify you otherwise and provide you with an opportunity to opt-out, will not use your personal information for any purpose other than as described in this Policy.

    With data analytics in order to understand to get a better understanding of how people use our Service

    With law enforcement, courts of competent jurisdiction, or others when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Vortexa, its users or the public as required or permitted by law.

    We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who used a type of document, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.

    In connection with, or during negotiations of, any merger, sale of some or all of Vortexa’s assets, bankruptcy or reorganization, financing or acquisition of all or a portion of Vortexa’s business to another company.

  5. Data Security

    Vortexa takes reasonable measures to protect your personal information and your documents from loss, misuse and unauthorized access, disclosure, alteration and destruction and to ensure that your documents remain available to you.

  6. Data Retention

    We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

  7. Data Storage

    By submitting Your personal data, You agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

    All information You provide to Us is stored on secure servers following GDPR guidelines.

  8. Children's Policy

    The Children’s Online Privacy Protection Act was created to protect children under the age of 13 from unsuspecting acts or practices in conjunction with collecting, using, and disclosing any information about them. Our Site is not intended for anyone under the age of 13. If you are under 13, do not use or provide any information on or through our Site. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you are a parent or guardian or otherwise believe we might have any information from or about a child under 13, please contact us so that we can delete the child's information. The Site will never knowingly accept, collect, maintain or use any information from a child under the age of 13. If a child whom we know to be under the age of 13 sends personal information to us online, we will only use that information to respond directly to that child or notify parents.

  9. Your Choices

    You may terminate your use of Vortexa at any time.

    You can review, update, and change some of your personal information – including your email address and password – in your profile at any time. We will allow you access to your personal information and allow you to correct, amend, or delete inaccurate information. For access requests please contact info@vortexa,com.

  10. Changes to the Privacy Policy

    We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the date at the top of this Policy. We encourage you to review the Policy whenever you access the Services to make sure that you understand our information collection, use and disclosure practices. If we make material changes to this policy, we will provide you with additional notice of such changes and request your affirmative consent before using or sharing previously collected information in a materially different way.